1. PIML does not accept cash payments.

2. Cheque receipts are logged, identified to the correct tenant and banked on the day of receipt.

3. Unidentified cheques are returned to the issuing bank.

4. Payments are processed on to Property Management Accounts System within 3 days of receipt.

5. Where payments are received directly into a client account but cannot be identified or the tenant is on STOP–action will be taken to identify the source and correspondence will be sent to that source/tenant